Shipping policy

Shipping, Import Duties & Taxes

• Neuphoria offers free shipping within the USA and Australia.

• For all other countries—including the UK and EU—customers are fully responsible for all applicable import duties, taxes, and VAT.

• These charges are not included in the purchase price and are determined by your country’s customs office.

• Neuphoria does not collect or reimburse these fees under any circumstances.

• Please check with your local customs authority before ordering if you’re unsure about the costs.

• Refusal to pay duties or taxes will result in your package being returned or destroyed, and no refund will be issued.